Customer Satisfaction ProcedureBraking
Braking action involves perception time and reaction time. Deciding to push the
brake pedal is perception time. Actually doing it is reaction time.
Average driver reaction time is about three-quarters of a second. In that time,
a vehicle moving at 100 km/h (60 mph) travels 20m (66 ft), which co ...
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges, liftgate hinges, steel fuel door
hinge, unless the components are plastic. Applying silicone grease on weatherstrips
with a clean cloth will make them last longer, seal better, and not stick or squeak.
Underbody Maintenance
At least twice a year, ...
Blizzard Conditions
Being stuck in snow can be a serious situation. Stay with the vehicle unless
there is help nearby.
If possible, use Roadside Assistance. See Roadside Assistance Program on page
13-5.
To get help and keep everyone in the vehicle safe:
Turn on the hazard warning flashers.
Tie a red cloth t ...