To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid-specific warranties in both the U.S. and Canada.
Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Limited Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options
Warranty service can generally be completed while you wait. However, if you are unable to do so, your dealer may offer the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle service within reasonable time and distance parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed, and public transportation is used, the expense must be supported by original receipts and within the maximum amount allowed by GM for shuttle service. If U.S.
customers arrange their own transportation, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer may provide an available courtesy rental vehicle or provide for reimbursement of a rental vehicle.
Reimbursement is limited and must be supported by original receipts as well as a signed and completed rental agreement and meet state/ provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc.
Additional fees such as fuel usage charges, taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair are also your responsibility.
It may not be possible to provide a like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be available at every dealer. Contact your dealer for specific availability.
General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Navigation
OnStar navigation requires a specific OnStar subscription plan.
Press to receive directions or
have them sent to the vehicle navigation screen, if equipped.
Destinations can also be forwarded to the vehicle from MapQuest.com.
Turn-by-Turn Navigation
Press to connect to a live
Advisor.
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Leaving the Vehicle with the Engine Running (Automatic Transmission)
Warning
It can be dangerous to leave the vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the vehicle if the shift lever is
not fully in P (Park) with the parking brake firmly set. The vehicle can roll.
Do not leave the vehicle when the engine is ...
Smartphone Link (Pandora)
Some images and explanations may vary by phone operating systems, versions, and/or
application (App) versions.
Using Pandora
Install the Pandora application on the smartphone.
Connect the smartphone to the infotainment system through the USB port or
Bluetooth wireless technology.
i ...