Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersEngine Oil Change
When the %CHANGE DIC message displays,
have the engine oil and filter changed within the next 1 000 km/600 mi. If driven
under the best conditions, the engine oil life system may not indicate the need
for vehicle service for up to a year.
The engine oil and filter must be changed at least on ...
Navigation
OnStar navigation requires a specific OnStar subscription plan.
Press to receive directions or
have them sent to the vehicle navigation screen, if equipped.
Destinations can also be forwarded to the vehicle from MapQuest.com.
Turn-by-Turn Navigation
Press to connect to a live
Advisor.
...
OnStar Additional Information
Transferring Service
Press to request account transfer
eligibility information. The Advisor can assist in canceling or removing account
information.
Selling/Transferring the Vehicle
Call 1-888-4-ONSTAR immediately to terminate your OnStar services if the vehicle
is disposed of, sold, trans ...