Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersUniform Tire Quality Grading
The following information relates to the system developed by the United States
National Highway Traffic Safety Administration (NHTSA), which grades tires by treadwear,
traction, and temperature performance. This applies only to vehicles sold in the
United States. The grades are molded on the s ...
Braking
Braking action involves perception time and reaction time. Deciding to push the
brake pedal is perception time. Actually doing it is reaction time.
Average driver reaction time is about three-quarters of a second. In that time,
a vehicle moving at 100 km/h (60 mph) travels 20m (66 ft), which co ...
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...