Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersIf the Off Indicator Is Lit for an Adult-Sized Occupant
If a person of adult size is sitting in the front outboard passenger seat, but
the off indicator is lit, it could be because that person is not sitting properly
in the seat or that the child restraint locking feature is engaged.
Use the following steps to allow the system to detect that per ...
Reduced Engine Power Light
The reduced engine power light should
come on briefly as the engine is started. If it does not come on, have the vehicle
serviced by your dealer.
This light, along with the malfunction indicator lamp, displays when a noticeable
reduction in the vehicle's performance occurs.
The vehicle c ...
Blizzard Conditions
Being stuck in snow can be a serious situation. Stay with the vehicle unless
there is help nearby.
If possible, use Roadside Assistance. See Roadside Assistance Program on page
13-5.
To get help and keep everyone in the vehicle safe:
Turn on the hazard warning flashers.
Tie a red cloth t ...