Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersWindshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean rubber blades using a lint-free cloth or paper towel soaked with windshield
washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the
blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatment ...
Engine Oil Change
When the %CHANGE DIC message displays,
have the engine oil and filter changed within the next 1 000 km/600 mi. If driven
under the best conditions, the engine oil life system may not indicate the need
for vehicle service for up to a year.
The engine oil and filter must be changed at least on ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow.
If stuck too severely for the traction system to free the vehicle, turn the traction
system off and use the rocking method. See Traction Control/Electronic Stability
Control on page 9-27.
Warning ...