Chevrolet Spark Owners Manual: Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer' ...
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user in t ...
Other materials:
Torque Lock (Automatic Transmission)
If you are parking on a hill and you do not shift the transmission into P (Park)
properly, the weight of the vehicle may put too much force on the parking pawl in
the transmission. You may find it difficult to pull the shift lever out of P (Park).
This is called “torque lock.” To prevent torque ...
Vehicle Messages
DIC messages display when the status of the vehicle has changed and action may
be needed to correct the condition. Multiple messages appear one after another.
All messages should be taken seriously.
Vehicle messages appear as code numbers. The owner manual indicator and service
vehicle soon li ...
Remote Keyless Entry (RKE) System
See Radio Frequency Statement on page 13-12.
If there is a decrease in the RKE operating range:
Check the distance. The transmitter may be too far from the vehicle.
Check the location. Other vehicles or objects may be blocking the signal.
Check the transmitter's battery.
See “Battery ...
