Customer Satisfaction ProcedureRoadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.)
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following information ready:
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Ignition Positions
The ignition switch has four different positions.
The uplevel key must be fully extended to start the vehicle.
To shift out of P (Park), the ignition must be in ON/RUN and the regular brake
pedal applied.
1 (STOPPING THE ENGINE/LOCK/ OFF): When the vehicle is stopped, turn the ignition
sw ...
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder
while driving. Follow these tips:
Ease off the accelerator and then, if there is nothing in the way, steer
the vehicle so that it straddles the edge of the pavement.
Turn the steering wheel about one-eigh ...