Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersTaillamps, Turn Signal, Stoplamps, and Back-Up Lamps
Stoplamp/Taillamp
Turn Signal Lamp/Taillamp
Back-up Lamp
To replace a taillamp, turn signal lamp, stoplamp, or back-up bulb:
Open the liftgate. See Liftgate on page 2-8.
Remove the two screws and the lamp assembly.
Turn the bulb socket counterclockwise and remove the so ...
Turn and Lane-Change Signals
Move the lever all the way up or down to signal a turn.
An arrow on the instrument cluster flashes in the direction of the turn or lane
change.
Raise or lower the lever until the arrow starts to flash to signal a lane change.
Hold it there until the lane change is completed.
If the lever ...
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to free the vehicle when stuck in sand,
mud, ice, or snow.
If stuck too severely for the traction system to free the vehicle, turn the traction
system off and use the rocking method. See Traction Control/Electronic Stability
Control on page 9-27.
Warning ...