Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersHands-Free Phone
General Information without Touchscreen
To use the hands-free phone on vehicles
without a touchscreen radio, press ,
select Onstar Hands-Free Calling, then enter the desired number.
General Information with Touchscreen
Vehicles with a Hands-Free Phone system can use a Bluetooth-capable cell p ...
Vehicle Load Limits
It is very important to know how much weight the vehicle can carry. This weight
is called the vehicle capacity weight and includes the weight of all occupants,
cargo, and all nonfactory-installed options.
Two labels on the vehicle show how much weight it may properly carry: the Tire
and Loadi ...
Replacing Airbag System Parts after a Crash
Warning
A crash can damage the airbag systems in the vehicle.
A damaged airbag system may not work properly and may not protect you and your
passenger(s) in a crash, resulting in serious injury or even death. To help make
sure the airbag systems are working properly after a crash, have them in ...