Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersDriving on Snow or Ice
Drive carefully when there is snow or ice between the tires and the road, creating
less traction or grip.
Wet ice can occur at about 0°C (32° F) when freezing rain begins to fall, resulting
in even less traction. Avoid driving on wet ice or in freezing rain until roads
can be treated with sal ...
If No Steam Is Coming from the Engine Compartment
If an engine overheat warning is displayed but no steam can be seen or heard,
the problem may not be too serious. Sometimes the engine can get a little too hot
when the vehicle:
Climbs a long hill on a hot day.
Stops after high-speed driving.
Idles for long periods in traffic.
If the ...
Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays
For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth
to wipe surfaces.
Before wiping the surface with the microfiber cloth, use a soft bristle brush
to remove dirt that could scratch the surface. Then use the microfiber cloth by
gently rubbing to clean. Never use ...