Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersBlizzard Conditions
Being stuck in snow can be a serious situation. Stay with the vehicle unless
there is help nearby.
If possible, use Roadside Assistance. See Roadside Assistance Program on page
13-5.
To get help and keep everyone in the vehicle safe:
Turn on the hazard warning flashers.
Tie a red cloth t ...
Parking
If the vehicle has a manual transmission, before getting out of the vehicle,
move the shift lever into R (Reverse) if parking on a downhill slope. On a level
surface or an uphill slope, use 1 (First) gear.
Firmly apply the parking brake. Turn the wheels toward the curb for a downhill
slope, o ...
Leaving the Vehicle with the Engine Running (Automatic Transmission)
Warning
It can be dangerous to leave the vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the vehicle if the shift lever is
not fully in P (Park) with the parking brake firmly set. The vehicle can roll.
Do not leave the vehicle when the engine is ...