Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersIf a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the
scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed
to move it by a police officer.
Give only the necessary information to pol ...
Remote Keyless Entry (RKE) System
See Radio Frequency Statement on page 13-12.
If there is a decrease in the RKE operating range:
Check the distance. The transmitter may be too far from the vehicle.
Check the location. Other vehicles or objects may be blocking the signal.
Check the transmitter's battery.
See “Battery ...
Lockout Protection
When locking is requested with the driver door open and the key in the ignition,
all the doors will lock and then the driver door will unlock. This can be manually
overridden by pressing and holding
on the power door lock switch.
If Unlocked Door Anti-Lockout is turned on, the vehicle is off ...