Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersChecking Coolant
The vehicle must be on a level surface when checking the coolant level.
It is normal to see coolant moving in the upper coolant hose return line when
the engine is running.
Check to see if coolant is visible in the coolant surge tank. If the coolant
inside the coolant surge tank is boiling, do ...
Liftgate
To lock or unlock the liftgate from the outside, use the key in the liftgate
lock.
If equipped, press on the RKE transmitter
to unlock all doors and press to lock.
See Remote Keyless Entry (RKE) System Operation on page 2-3.
Without RKE
With RKE
To lock or unlock the liftgate fro ...
Engine Heater
The engine heater can provide easier starting and better fuel economy during
engine warm-up in cold weather conditions at or below -18°C (0°F). Vehicles with
an engine heater should be plugged in at least four hours before starting.
Turn off the engine.
Open the hood and unwrap the ...