Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersRoadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.)
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following information ready:
...
Daytime Running Lamps (DRL)
DRL can make it easier for others to see the front of your vehicle during the
day. Fully functional DRL are required on all vehicles first sold in Canada.
The DRL system makes the headlamps come on when the following conditions are
met:
The ignition is on.
The exterior lamp control is in ...
Engine Overheating
The vehicle has an indicator to warn of the engine overheating. See Engine Coolant
Temperature Warning Light on page 5-18.
If the decision is made not to lift the hood when this warning appears, get service
help right away. See Roadside Assistance Program on page 13-5.
If the decision is made ...