Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone Devices (TTYs))
Roadside Assistance: 1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors Business Unit.
Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY) UsersEmergency
With Automatic Crash Response, the OnStar system can automatically connect to
an OnStar Emergency Advisor. The built-in system can automatically connect to help
in certain crashes.
Press to connect to an OnStar Emergency
Advisor. GPS technology is used to identify the vehicle location and ca ...
Adding Equipment to the Airbag-Equipped Vehicle
Adding accessories that change the vehicle's frame, bumper system, height, front
end, or side sheet metal may keep the airbag system from working properly. The operation
of the airbag system can also be affected by changing any parts of the front seats,
safety belts, the airbag sensing and ...
Tire Inspection
We recommend that the tires, including the spare tire, if the vehicle has one,
be inspected for signs of wear or damage at least once a month.
Replace the tire if:
The indicators at three or more places around the tire can be seen.
There is cord or fabric showing through the tire's rubb ...