Chevrolet Spark Owners Manual: Customer Assistance Offices

Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to:

United States and Puerto Rico

Chevrolet Motor Division

Chevrolet Customer Assistance

Center

P.O. Box 33170

Detroit, MI 48232-5170

www.Chevrolet.com

1-800-222-1020

1-800-833-2438 (For Text Telephone Devices (TTYs))

Roadside Assistance: 1-800-243-8872

From U.S. Virgin Islands:

1-800-496-9994

Canada

General Motors of Canada Limited

Customer Care Centre,

Mail Code: CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7 www.gm.ca

1-800-263-3777 (English)

1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Overseas

Please contact the local General Motors Business Unit.

    Customer Satisfaction Procedure
    Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer' ...

    Customer Assistance for Text Telephone (TTY) Users
    To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in t ...

    Other materials:

    Lower Anchors and Tethers for Children (LATCH System)
    The LATCH system secures a child restraint during driving or in a crash. LATCH attachments on the child restraint are used to attach the child restraint to the anchors in the vehicle. The LATCH system is designed to make installation of a child restraint easier. In order to use the LATCH syste ...

    If a Crash Occurs
    If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to pol ...

    Braking
    Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about three-quarters of a second. In that time, a vehicle moving at 100 km/h (60 mph) travels 20m (66 ft), which co ...