Chevrolet Spark Owners Manual: Scheduling Service Appointments
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Roadside Assistance Program
For U.S.-purchased vehicles, call 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.)
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year. ...
Courtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty ...
Other materials:
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may cause damage. The damage
would not be covered by the vehicle warranty.
Have the vehicle towed on a flatbed car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the drive wheels cannot contact the road while
the vehicle is ...
Insuring the Vehicle
Protect your investment in the GM vehicle with comprehensive and collision insurance
coverage. There are significant differences in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide reduced protection to the GM vehicle by limiting
compensation ...
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...
