If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian GovernmentIf a Crash Occurs
If there has been an injury, call emergency services for help. Do not leave the
scene of a crash until all matters have been taken care of.
Move the vehicle only if its position puts you in danger, or you are instructed
to move it by a police officer.
Give only the necessary information to pol ...
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
notify General Motors.
Call 1-800-222-1020, or write: Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
...
Insuring the Vehicle
Protect your investment in the GM vehicle with comprehensive and collision insurance
coverage. There are significant differences in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide reduced protection to the GM vehicle by limiting
compensation ...