KeysCustomer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet.
Normally, any concerns with the sales transaction or the operation of the vehicle
will be resolved by your dealer's sales or service departments. Sometimes, however,
despite the best intentions of all concerned, ...
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Chevrolet, the letter should be addressed
to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI ...
Managing the Vehicle Damage Repair Process
In the event that the vehicle requires damage repairs, GM recommends that you
take an active role in its repair. If you have a pre-determined repair facility
of choice, take the vehicle there, or have it towed there.
Specify to the facility that any required replacement collision parts be origi ...