If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian GovernmentCustomer Assistance Offices
Chevrolet encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Chevrolet, the letter should be addressed
to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI ...
Online Owner Center
Online Owner Experience (U.S.) my.chevrolet.com
The Chevrolet online owner experience allows interaction with Chevrolet and keeps
important vehicle-specific information in one place.
Membership Benefits
(Vehicle Information): Download
owner manuals and view vehicle-specific how-to videos.
...
Automatic Transmission Shift Lock Control Function Check
Warning
When you are doing this inspection, the vehicle could move suddenly.
If the vehicle moves, you or others could be injured.
Before starting this check, be sure there is enough room around the vehicle.
It should be parked on a level surface.
Apply the parking brake. Be ready to app ...