In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there.
Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair.
Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.
If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company.
In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
If a Crash Occurs
Service Publications Ordering InformationCourtesy Transportation Program
To enhance your ownership experience, we and our participating dealers are proud
to offer Courtesy Transportation, a customer support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the U.S ...
Tire Sealant and Compressor Kit
Warning
Idling a vehicle in an enclosed area with poor ventilation is
dangerous. Engine exhaust may enter the vehicle. Engine exhaust contains carbon
monoxide (CO) which cannot be seen or smelled.
It can cause unconsciousness and even death. Never run the engine in an enclosed
area that has ...
Service Vehicle Soon Light
For vehicles with this light, it
comes on if a condition exists that may require the vehicle to be taken in for service.
If the light comes on, take the vehicle to your dealer for service as soon as
possible.
Owner Manual Indicator
This symbol is shown when you need
to see the owner manual ...