Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby.
If possible, use Roadside Assistance. See Roadside Assistance Program on page 13-5.
To get help and keep everyone in the vehicle safe:
Warning
Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.
If the vehicle is stuck in the snow:
For more information about carbon monoxide, see Engine Exhaust on page 9-20.
To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps.
If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel.
Driving on Snow or Ice
If the Vehicle Is StuckOnStar Overview
Voice Command Button
Blue OnStar Button
Emergency Button
This vehicle may be equipped with a comprehensive, in-vehicle system that can
connect to a live OnStar Advisor for Emergency, Security, Navigation, Connection,
and Diagnostic Services. OnStar services may require a paid subscripti ...
If No Steam Is Coming from the Engine Compartment
If an engine overheat warning is displayed but no steam can be seen or heard,
the problem may not be too serious. Sometimes the engine can get a little too hot
when the vehicle:
Climbs a long hill on a hot day.
Stops after high-speed driving.
Idles for long periods in traffic.
If the ...
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
notify General Motors.
Call 1-800-222-1020, or write: Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
...